Our Location
Getting here is easy. See our Google Map for detailed driving directions.
Get in Touch
How can we help? Give us a call for immediate assistance, or send us an email below.
Contact us by Email
Contact us by Phone
FREQUENTLY ASKED QUESTIONS
- What if I need service in my condo?
We are available 24/7 days a week for all your needs.
- What if I have trouble after your office is closed?
Our after–hours emergency service is always ready to handle emergencies. Information is provided in your welcome letter and in your condo’s compendium.
- How do I get into my condo?
Ali’i Resorts provides an Aloha Greeting at your condo. If you have a late night arrival, we will pre-inspect your condo and leave the lights on for you. An access code or key will be made available to you. We will check back with you the next day to ensure all is to your satisfaction.
- How do I reserve a condo?
Visit our aliiresorts.com website and browse Makena Surf residences. Call to book the best rates available or place an inquiry for the unit you love on the website.
- Is housekeeping provided?
Yes, Makena Surf by Ali’i Resorts offers daily housekeeping for all regular reservations. Call our office at 808-879-6284 for details. Services are available for purchase for reservations that do not include daily service.
- Are you located on the island?
Yes! We have an on-site office at Makena Surf as well as our main headquarters located at 128 Kio Loop. Need information, concierge assistance or to extend your stay? Just call our office from 8 am to 8 pm at 808-879-6284.
- Where is the nearest snorkeling?
Right in front of the property. We like to call it our “front yard”.
- Didn’t see your question here?
Just give us a call 808-879-6284